CCPA Privacy Notice

To submit a request, you can either call us at 888.972.7696 or send your request to:

Golden State Bank

Attention: Central Services

870 N. Mountain Ave. Suite 127

Upland, CA 91786

Phone Request

If you call us at the number above, you must provide us with your full name and other personal information to verify your identity.

Written Request

REQUEST TO OPT OUT OF THE SALE OF PERSONAL INFORMATION

Golden State Bank does not sell personal information for business or commercial purposes.

NON-DISCRIMINATION RIGHTS

As a consumer, you have the right not to receive discriminatory treatment for exercising the privacy rights conferred by the California Consumer Privacy Act.

AUTHORIZED AGENT

As a consumer, you have the right not to receive discriminatory treatment for exercising the privacy rights conferred by the California Consumer Privacy Act.

COLLECTION AND DISCLOSURE OF PERSONAL INFORMATION

• Identifiers include name and government-issued identifier (e.g., Social Security number, legal first name, last name, etc.)

• Personal information, as defined in the California safeguards law, such as contact information and financial information (email address, current address, phone number, date of birth)

• Characteristics of protected classifications under California or federal law, such as sex and marital status or beneficiary information

• Commercial information, such as transaction information and purchase history

• Internet or network activity information, such as browsing history and interactions with our website

• Geolocation data, such as device location and Internet Protocol (IP) location

• Audio, electronic, visual, and similar information, such as call and video recordings

• Professional or employment-related information, such as work history and prior employer

The categories of sources from whom we collected this Personal Information are:

• Directly from a California resident or the individual’s representatives

• Service Providers, Consumer Data Resellers, and other third parties

• Public Record Sources (Federal, State or Local Government Sources)

The categories of third parties to whom we disclosed Personal Information for our business purposes described in this privacy disclosure are:

• Vendors and Service Providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure, customer service, email delivery, auditing, marketing, and marketing research activities

• Partners and Third Parties who provide services such as payment, banking and communication infrastructure, storage, legal expertise, tax expertise, notaries, and auditors, who promote the Bank and its financial services and products to customers and other prospective buyers

• Government Agencies, as required by laws and regulations

Use of Personal Information

In the past 12 months, we have used Personal Information relating to California residents to provide our products and services, including the following:

• Performing services, including maintaining or servicing accounts, providing customer service, processing transactions, verifying customer information, processing payments, providing financing, or providing similar services.

• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity.

• Complying with laws and regulations and with other legal processes and law enforcement requirements.

We will retain the personal information disclosed to us for the period of time reasonably necessary to achieve the disclosed collection and use purposes.

CHANGES TO THIS DISCLOSURE

This Disclosure is subject to change. Please review it periodically. If we make changes to this Disclosure, we will revise the “Last Updated” date at the top of this Disclosure.

CONTACT INFORMATION